OpenBoard keeps crashing under MacOS 10.15.6

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malergasse
Messages : 4
Inscription : 10 Sep 2020, 10:48

OpenBoard keeps crashing under MacOS 10.15.6

Message par malergasse » 17 Sep 2020, 15:49

Hello,

I am really convinced of OpenBoard and I would like to use it for my lectures. However, the program keeps crashing.
I am using MacOS 10.15.6 as operating system.
I am adding the crash report below.
Does anyone have an idea why this is so?

I would really be grateful if some one can tell me a solution how to avoid these crashes.

All the best,

Andreas

--------------
Process: OpenBoard [1091]
Path: /Applications/OpenBoard.app/Contents/MacOS/OpenBoard
Identifier: org.oe-f.OpenBoard
Version: 1.5.4 (1.5.4)
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: OpenBoard [1091]
User ID: 501

Date/Time: 2020-09-10 10:42:41.726 +0200
OS Version: Mac OS X 10.15.6 (19G2021)
Report Version: 12
Anonymous UUID: D1809ED6-E162-2D41-0870-6B7BBF11E943


Time Awake Since Boot: 2100 seconds

System Integrity Protection: enabled

Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x000012599394ef60
Exception Note: EXC_CORPSE_NOTIFY

Termination Signal: Segmentation fault: 11
Termination Reason: Namespace SIGNAL, Code 0xb
Terminating Process: exc handler [1091]

VM Regions Near 0x12599394ef60:
WebKit Malloc 0000000149ed9000-0000000149ee9000 [ 64K] rw-/rwx SM=PRV
-->
JS JIT generated code 00003e7903600000-00003e790b600000 [128.0M] rwx/rwx SM=PRV

Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libc++abi.dylib 0x00007fff68e920c4 __dynamic_cast + 26
1 org.oe-f.OpenBoard 0x000000010e217df8 UBBoardView::mouseReleaseEvent(QMouseEvent*) + 1160
2 org.qt-project.QtWidgets 0x0000000110224fcc QWidget::event(QEvent*) + 1628
3 org.qt-project.QtWidgets 0x000000011031876d QFrame::event(QEvent*) + 45
4 org.qt-project.QtWidgets 0x000000011039d9fa QAbstractScrollArea::viewportEvent(QEvent*) + 170
5 org.qt-project.QtWidgets 0x0000000110533862 QGraphicsView::viewportEvent(QEvent*) + 1730
6 org.qt-project.QtWidgets 0x000000011039e515 0x1101b5000 + 2004245
7 org.qt-project.QtCore 0x0000000110f55cc9 QCoreApplicationPrivate::sendThroughObjectEventFilters(QObject*, QEvent*) + 217
8 org.qt-project.QtWidgets 0x00000001101e64ab QApplicationPrivate::notify_helper(QObject*, QEvent*) + 235
9 org.qt-project.QtWidgets 0x00000001101e9ced QApplication::notify(QObject*, QEvent*) + 9421
10 org.qt-project.QtCore 0x0000000110f55983 QCoreApplication::notifyInternal(QObject*, QEvent*) + 115
11 org.qt-project.QtWidgets 0x00000001101e6e4b QApplicationPrivate::sendMouseEvent(QWidget*, QMouseEvent*, QWidget*, QWidget*, QWidget**, QPointer<QWidget>&, bool) + 987
12 org.qt-project.QtWidgets 0x0000000110245600 0x1101b5000 + 591360
13 org.qt-project.QtWidgets 0x000000011024480f 0x1101b5000 + 587791
14 org.qt-project.QtWidgets 0x00000001101e64bb QApplicationPrivate::notify_helper(QObject*, QEvent*) + 251
15 org.qt-project.QtWidgets 0x00000001101e989e QApplication::notify(QObject*, QEvent*) + 8318
16 org.qt-project.QtCore 0x0000000110f55983 QCoreApplication::notifyInternal(QObject*, QEvent*) + 115
17 org.qt-project.QtGui 0x0000000110825f79 QGuiApplicationPrivate::processMouseEvent(QWindowSystemInterfacePrivate::MouseEvent*) + 2185
18 org.qt-project.QtGui 0x0000000110824e03 QGuiApplicationPrivate::processWindowSystemEvent(QWindowSystemInterfacePrivate::WindowSystemEvent*) + 131
19 org.qt-project.QtGui 0x00000001108119da QWindowSystemInterface::sendWindowSystemEvents(QFlags<QEventLoop::ProcessEventsFlag>) + 346
20 libqcocoa.dylib 0x0000000117c331a1 0x117c10000 + 143777
21 com.apple.CoreFoundation 0x00007fff31af8d52 __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE0_PERFORM_FUNCTION__ + 17
22 com.apple.CoreFoundation 0x00007fff31af8cf1 __CFRunLoopDoSource0 + 103
23 com.apple.CoreFoundation 0x00007fff31af8b0b __CFRunLoopDoSources0 + 209
24 com.apple.CoreFoundation 0x00007fff31af783a __CFRunLoopRun + 927
25 com.apple.CoreFoundation 0x00007fff31af6e3e CFRunLoopRunSpecific + 462
26 com.apple.HIToolbox 0x00007fff30723abd RunCurrentEventLoopInMode + 292
27 com.apple.HIToolbox 0x00007fff307236f4 ReceiveNextEventCommon + 359
28 com.apple.HIToolbox 0x00007fff30723579 _BlockUntilNextEventMatchingListInModeWithFilter + 64
29 com.apple.AppKit 0x00007fff2ed69039 _DPSNextEvent + 883
30 com.apple.AppKit 0x00007fff2ed67880 -[NSApplication(NSEvent) _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 1352
31 com.apple.AppKit 0x00007fff2ed5958e -[NSApplication run] + 658
32 libqcocoa.dylib 0x0000000117c3208d 0x117c10000 + 139405
33 org.qt-project.QtCore 0x0000000110f5307d QEventLoop::exec(QFlags<QEventLoop::ProcessEventsFlag>) + 381
34 org.qt-project.QtCore 0x0000000110f55f5a QCoreApplication::exec() + 346
35 org.oe-f.OpenBoard 0x000000010e22dae7 UBApplication::exec(QString const&) + 2343
36 org.oe-f.OpenBoard 0x000000010e22af82 main + 642
37 libdyld.dylib 0x00007fff6bb63cc9 start + 1

Thread 1:: WebCore: IconDatabase
0 libsystem_kernel.dylib 0x00007fff6bca7882 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff6bd68425 _pthread_cond_wait + 698
2 org.qt-project.QtWebKit 0x0000000112693fcb 0x11212b000 + 5672907
3 org.qt-project.QtWebKit 0x0000000112693db9 0x11212b000 + 5672377
4 org.qt-project.QtWebKit 0x000000011354a76f 0x11212b000 + 21100399
5 libsystem_pthread.dylib 0x00007fff6bd68109 _pthread_start + 148
6 libsystem_pthread.dylib 0x00007fff6bd63b8b thread_start + 15

Thread 2:: JavaScriptCore::BlockFree
0 libsystem_kernel.dylib 0x00007fff6bca7882 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff6bd68425 _pthread_cond_wait + 698
2 org.qt-project.QtWebKit 0x000000011325b118 0x11212b000 + 18022680
3 org.qt-project.QtWebKit 0x000000011354a76f 0x11212b000 + 21100399
4 libsystem_pthread.dylib 0x00007fff6bd68109 _pthread_start + 148
5 libsystem_pthread.dylib 0x00007fff6bd63b8b thread_start + 15

Thread 3:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff6bca7882 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff6bd68425 _pthread_cond_wait + 698
2 org.qt-project.QtWebKit 0x000000011325bfa7 0x11212b000 + 18026407
3 org.qt-project.QtWebKit 0x000000011325c038 0x11212b000 + 18026552
4 org.qt-project.QtWebKit 0x000000011354a76f 0x11212b000 + 21100399
5 libsystem_pthread.dylib 0x00007fff6bd68109 _pthread_start + 148
6 libsystem_pthread.dylib 0x00007fff6bd63b8b thread_start + 15

Thread 4:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff6bca7882 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff6bd68425 _pthread_cond_wait + 698
2 org.qt-project.QtWebKit 0x000000011325bfa7 0x11212b000 + 18026407
3 org.qt-project.QtWebKit 0x000000011325c038 0x11212b000 + 18026552
4 org.qt-project.QtWebKit 0x000000011354a76f 0x11212b000 + 21100399
5 libsystem_pthread.dylib 0x00007fff6bd68109 _pthread_start + 148
6 libsystem_pthread.dylib 0x00007fff6bd63b8b thread_start + 15

Thread 5:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff6bca7882 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff6bd68425 _pthread_cond_wait + 698
2 org.qt-project.QtWebKit 0x000000011325bfa7 0x11212b000 + 18026407
3 org.qt-project.QtWebKit 0x000000011325c038 0x11212b000 + 18026552
4 org.qt-project.QtWebKit 0x000000011354a76f 0x11212b000 + 21100399
5 libsystem_pthread.dylib 0x00007fff6bd68109 _pthread_start + 148
6 libsystem_pthread.dylib 0x00007fff6bd63b8b thread_start + 15

Thread 6:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff6bca7882 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff6bd68425 _pthread_cond_wait + 698
2 org.qt-project.QtWebKit 0x000000011325bfa7 0x11212b000 + 18026407
3 org.qt-project.QtWebKit 0x000000011325c038 0x11212b000 + 18026552
4 org.qt-project.QtWebKit 0x000000011354a76f 0x11212b000 + 21100399
5 libsystem_pthread.dylib 0x00007fff6bd68109 _pthread_start + 148
6 libsystem_pthread.dylib 0x00007fff6bd63b8b thread_start + 15

Thread 7:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff6bca7882 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff6bd68425 _pthread_cond_wait + 698
2 org.qt-project.QtWebKit 0x000000011325bfa7 0x11212b000 + 18026407
3 org.qt-project.QtWebKit 0x000000011325c038 0x11212b000 + 18026552
4 org.qt-project.QtWebKit 0x000000011354a76f 0x11212b000 + 21100399
5 libsystem_pthread.dylib 0x00007fff6bd68109 _pthread_start + 148
6 libsystem_pthread.dylib 0x00007fff6bd63b8b thread_start + 15

Thread 8:: Qt bearer thread
0 libsystem_kernel.dylib 0x00007fff6bca987e __pselect + 10
1 libsystem_kernel.dylib 0x00007fff6bcaa9e0 pselect$1050 + 71
2 org.qt-project.QtCore 0x0000000110fa4398 qt_safe_select(int, fd_set*, fd_set*, fd_set*, timespec const*) + 104
3 org.qt-project.QtCore 0x0000000110fa5450 QEventDispatcherUNIXPrivate::doSelect(QFlags<QEventLoop::ProcessEventsFlag>, timespec*) + 672
4 org.qt-project.QtCore 0x0000000110fa651a QEventDispatcherUNIX::processEvents(QFlags<QEventLoop::ProcessEventsFlag>) + 234
5 org.qt-project.QtCore 0x0000000110f5307d QEventLoop::exec(QFlags<QEventLoop::ProcessEventsFlag>) + 381
6 org.qt-project.QtCore 0x0000000110da7245 QThread::exec() + 117
7 org.qt-project.QtCore 0x0000000110daad93 0x110d73000 + 228755
8 libsystem_pthread.dylib 0x00007fff6bd68109 _pthread_start + 148
9 libsystem_pthread.dylib 0x00007fff6bd63b8b thread_start + 15

Thread 9:: UBFeaturesComputingThread
0 libsystem_kernel.dylib 0x00007fff6bca7882 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff6bd68425 _pthread_cond_wait + 698
2 org.qt-project.QtCore 0x0000000110dac41b 0x110d73000 + 234523
3 org.qt-project.QtCore 0x0000000110dac2d2 QWaitCondition::wait(QMutex*, unsigned long) + 162
4 org.oe-f.OpenBoard 0x000000010e21c892 UBFeaturesComputingThread::run() + 402
5 org.qt-project.QtCore 0x0000000110daad93 0x110d73000 + 228755
6 libsystem_pthread.dylib 0x00007fff6bd68109 _pthread_start + 148
7 libsystem_pthread.dylib 0x00007fff6bd63b8b thread_start + 15

Thread 10:: com.apple.NSEventThread
0 libsystem_kernel.dylib 0x00007fff6bca4dfa mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff6bca5170 mach_msg + 60
2 com.apple.CoreFoundation 0x00007fff31af8ef5 __CFRunLoopServiceMachPort + 247
3 com.apple.CoreFoundation 0x00007fff31af79c2 __CFRunLoopRun + 1319
4 com.apple.CoreFoundation 0x00007fff31af6e3e CFRunLoopRunSpecific + 462
5 com.apple.AppKit 0x00007fff2ef0a954 _NSEventThread + 132
6 libsystem_pthread.dylib 0x00007fff6bd68109 _pthread_start + 148
7 libsystem_pthread.dylib 0x00007fff6bd63b8b thread_start + 15

Thread 11:: Qt HTTP thread
0 libsystem_kernel.dylib 0x00007fff6bcad0fe __select + 10
1 org.qt-project.QtCore 0x0000000110fa4584 qt_safe_select(int, fd_set*, fd_set*, fd_set*, timespec const*) + 596
2 org.qt-project.QtCore 0x0000000110fa5450 QEventDispatcherUNIXPrivate::doSelect(QFlags<QEventLoop::ProcessEventsFlag>, timespec*) + 672
3 org.qt-project.QtCore 0x0000000110fa651a QEventDispatcherUNIX::processEvents(QFlags<QEventLoop::ProcessEventsFlag>) + 234
4 org.qt-project.QtCore 0x0000000110f5307d QEventLoop::exec(QFlags<QEventLoop::ProcessEventsFlag>) + 381
5 org.qt-project.QtCore 0x0000000110da7245 QThread::exec() + 117
6 org.qt-project.QtCore 0x0000000110daad93 0x110d73000 + 228755
7 libsystem_pthread.dylib 0x00007fff6bd68109 _pthread_start + 148
8 libsystem_pthread.dylib 0x00007fff6bd63b8b thread_start + 15

Thread 12:
0 libsystem_pthread.dylib 0x00007fff6bd63b68 start_wqthread + 0

Thread 13:
0 libsystem_pthread.dylib 0x00007fff6bd63b68 start_wqthread + 0

Thread 14:
0 libsystem_pthread.dylib 0x00007fff6bd63b68 start_wqthread + 0

Thread 15:
0 libsystem_pthread.dylib 0x00007fff6bd63b68 start_wqthread + 0

Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x000012599394ef70 rbx: 0x0000000000000000 rcx: 0xfffffffffffffffe rdx: 0x000000010e7bbf00
rdi: 0x00006000048def70 rsi: 0x00000001106e8428 rbp: 0x00007ffee1a71e90 rsp: 0x00007ffee1a71e00
r8: 0x0000000000000154 r9: 0x00000000000007fb r10: 0x0000000000003c60 r11: 0x0000000000000030
r12: 0xfffffffffffffffe r13: 0x0000600003404960 r14: 0x00007ffee1a72868 r15: 0x000000010e7bbf00
rip: 0x00007fff68e920c4 rfl: 0x0000000000010206 cr2: 0x000012599394ef60

Logical CPU: 0
Error Code: 0x00000004 (no mapping for user data read)
Trap Number: 14


Binary Images:
0x10e18b000 - 0x10e7b3ffb +org.oe-f.OpenBoard (1.5.4 - 1.5.4) <1F43617E-B012-398D-866F-9ED9C50C7C71> /Applications/OpenBoard.app/Contents/MacOS/OpenBoard
0x10e98d000 - 0x10eb0afff +libavformat.58.dylib (0) <D97705E6-203B-38E4-A632-5FD4F46B13F8> /Applications/OpenBoard.app/Contents/Frameworks/libavformat.58.dylib
0x10eb50000 - 0x10f728fcf +libavcodec.58.dylib (0) <AA2DFCCA-D083-305E-B33C-A7E4CCF3B3A5> /Appli...

...
...
...

/usr/lib/system/libsystem_trace.dylib
0x7fff6bd95000 - 0x7fff6bd9aff7 libunwind.dylib (35.4) <42B7B509-BAFE-365B-893A-72414C92F5BF> /usr/lib/system/libunwind.dylib
0x7fff6bd9b000 - 0x7fff6bdd0ffe libxpc.dylib (1738.140.1) <3E243A41-030F-38E3-9FD2-7B38C66C35B1> /usr/lib/system/libxpc.dylib

External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 2
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 1184
thread_create: 0
thread_set_state: 0

VM Region Summary:
ReadOnly portion of Libraries: Total=700.0M resident=0K(0%) swapped_out_or_unallocated=700.0M(100%)
Writable regions: Total=4.3G written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=4.3G(100%)

VIRTUAL REGION
REGION TYPE SIZE COUNT (non-coalesced)
=========== ======= =======
ATS (font support) 32.0M 94
ATS (font support) (reserved) 4K 1 reserved VM address space (unallocated)
Accelerate framework 256K 2
Activity Tracing 256K 1
CG backing stores 62.7M 6
CoreGraphics 8K 1
CoreImage 24K 2
Foundation 44K 2
JS JIT generated code 256.0M 4
JS JIT generated code (reserved) 2.8G 2 reserved VM address space (unallocated)
JS VM Gigacage 1088K 17
JS VM Isolated Heap (reserved) 4096K 1 reserved VM address space (unallocated)
Kernel Alloc Once 8K 1
MALLOC 1.0G 790
MALLOC guard page 32K 6
MALLOC_NANO (reserved) 128.0M 1 reserved VM address space (unallocated)
SQLite page cache 64K 1
STACK GUARD 56.1M 16
Stack 15.6M 16
VM_ALLOCATE 128K 17
WebKit Malloc 2416K 16
__DATA 38.1M 420
__DATA_CONST 20K 1
__FONT_DATA 4K 1
__LINKEDIT 398.5M 89
__OBJC_RO 32.3M 1
__OBJC_RW 1908K 2
__TEXT 301.5M 397
__UNICODE 564K 1
mapped file 723.0M 295
shared memory 648K 18
=========== ======= =======
TOTAL 5.8G 2222
TOTAL, minus reserved VM space 2.9G 2222

Model: iMac19,1, BootROM 1037.140.50.0.0, 6 processors, 6-Core Intel Core i5, 3,1 GHz, 8 GB, SMC 2.46f12
Graphics: kHW_AMDRadeonPro575XItem, Radeon Pro 575X, spdisplays_pcie_device, 4 GB
Memory Module: BANK 0/ChannelA-DIMM0, 4 GB, DDR4, 2667 MHz, SK Hynix, HMA851S6CJR6N-VK
Memory Module: BANK 2/ChannelB-DIMM0, 4 GB, DDR4, 2667 MHz, SK Hynix, HMA851S6CJR6N-VK
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x7BF), wl0: Feb 28 2020 15:24:56 version 9.30.357.35.32.5.47 FWID 01-9ce4adf3
Bluetooth: Version 7.0.6f7, 3 services, 27 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: APPLE HDD ST1000DM003, 1 TB
USB Device: USB 3.1 Bus
USB Device: STAR 06
USB Device: FaceTime HD Camera (Built-in)
Thunderbolt Bus: iMac, Apple Inc., 47.4

malergasse
Messages : 4
Inscription : 10 Sep 2020, 10:48

Re: OpenBoard keeps crashing under MacOS 10.15.6

Message par malergasse » 14 Oct 2020, 12:35

So no one has had this experience on Mac OS? It ist still annoying...

ramuntcho
Messages : 256
Inscription : 28 Juin 2016, 16:04

Re: OpenBoard keeps crashing under MacOS 10.15.6

Message par ramuntcho » 14 Oct 2020, 15:14

Hello,

Thanks for the report. Could you give us more details ?
What exactly were you doing when OB crashed.
Does it crash in Mode Board ?

Does it crash when you quit it ?

  

malergasse
Messages : 4
Inscription : 10 Sep 2020, 10:48

Re: OpenBoard keeps crashing under MacOS 10.15.6

Message par malergasse » 15 Oct 2020, 08:29

Hi,

thanks for the reply. I weren't doing anything special, just preparing documents with some applications. Yesterday I was configuring a mask, placing it over an imported PDF, then it crashed.

I thought maybe the crash report can bring light into this.

Thanks again.

Andy

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